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If you have any queries, please contact us by e-mail or by phone:
E-mail: <a href="mailto:office@mydiamondring.com">office@mydiamondring.com</a>
Free hotline: <a href="tel:0800209003400">0800 9003400</a> (Germany &amp; Austria)
Free hotline: <a href="tel:080020900340">0800 900340</a> (Switzerland)
International: <a href="tel:+43153390072">+43153390072</a>

We will send an invoice including wire transfer details to your email address shortly. After the funds have been credited to our account, we will start with the production of your piece of jewelry.

Dear {name}!

What is a GIA Certificate?

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Your engagement ring is shipped in a high-end MY DIAMOND RING © packaging containing: - A MY DIAMOND RING © velvet ring box - A MY DIAMOND RING © velvet travel ring pouch - The GIA certificate of your diamond - Your original invoice 
Our package has the size of a shoebox and is shipped anonymously without any branding.

Your Order Includes

Is the shipment of my ring free and insured?
Yes, My Diamond Ring covers all shipping costs and always insures all shipped items for their full value during transit.
Can I return my ring?
Yes. If you are not satisfied with your purchase, you can return your item within 30 days in its original unworn condition. You will be refunded in full.
What if I get the wrong ring size?
My Diamond Ring offers one free ring size change on all engagement rings.
Are all your diamonds certified?
Yes. We only offer GIA certified diamonds.

FAQ's

Enjoy our wide selection of handmade rings. Over 5000 GIA certified diamonds to choose from. Insured shipping and 100% Money-Back-Guarantee

My diamond ring

My Diamond Ring® | Official Site | Insured Shipping and Free Returns

Your ring is shipped alongside:
- A MY DIAMOND RING © velvet jewelry box
- A MY DIAMOND RING © travel jewelry pouch

Is the shipment of my package free and insured?
Yes. If you are not satisfied with your purchase, you can return your item within 30 days in its original unworn condition. You will be refunded in full.
Can I return my order?
Yes. If you are not satisfied with your purchase, you have 30 days to return it. You will be refunded in full.

Your ring is shipped alongside: 
- A MY DIAMOND RING © velvet jewelry box
- A MY DIAMOND RING © travel jewelry pouch

Is the shipment of my ring free and insured?
Yes, My Diamond Ring covers all shipping costs and always insures all shipped items for their full value during transit.
Can I return my ring?
Yes. If you are not satisfied with your purchase, you can return your item within 30 days in its original unworn condition. You will be refunded in full.
What if I get the wrong ring size?
My Diamond Ring offers one free ring size change on all wedding bands and memory rings.

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If you already know your partner's ring size in another country, please convert it using our <a href="https://assets.mydiamondring.com/Tabelle-DEENG.pdf" target="_blank" rel="noreferrer noopener">International Chart</a>.

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