Your Starter Kit - Get expert assistance


All the ways we can help: tutorials, online consultations, or directly at our store.

A diamond ring is not an everyday purchase. To ensure that all your questions are answered quickly and your wishes are fulfilled, our customer service is available in various ways. Our team of experts will be happy to assist you and will suggest suitable settings or diamonds on request.

Helpful Articles:

If you wish to configure your own engagement ring by yourself, without personal assistance from one of our team experts, you can simply read the articles listed below. They will answer the most frequently asked questions.

  • How to configure your own engagement ring?

LEARN: How to configure your own engagement ring

  • Which ring should you choose?

DISCOVER: Bestseller engagement rings

RING STYLE QUIZ: Take our test and in only 7 questions, we will suggest rings that may fit your partner´s personality based on her style and living habits.

  • How to find the right diamond?

READ: All the Diamond Buying Guides you need to find your perfect diamond

  • How to find the right ring size?

READ: Size Guide - 3 ways to measure your ring size

  • Questions on shipping, returns etc:

VISIT: Our Support page

Online Consultation!

We are happy to assist you with the choice of the ring, the diamond, or any other question you may have. Our team of experts can give you personal assistance by the means of your choice:

Visit our Store!

You can also visit us directly.

Our Store is located in the heart of Vienna´s first district:

My Diamond Ring at Schullin Wien
Kohlmarkt 7
1010 Vienna

GET DIRECTIONS: Open in Google Maps