We are happy to assist you with the choice of the ring, the diamond, or any other question you may have. Our team of experts can give you personal assistance by the means of your choice:
<ul><li>Zoom / Google Meet: Ask for an online consultation by writing us here and we will come back to you with suggested times for our online meeting.</li><li>Email: <a href="mailto:office@mydiamondring.com" target="_blank" rel="noreferrer noopener">office@mydiamondring.com</a></li><li>Phone: <a href="tel:+4315339006" target="_blank" rel="noreferrer noopener">+43 1 533 90 06</a></li></ul>

If you have any questions regarding shipment, resizing, guarantees, and more, please <a href="https://mydiamondring.com/en/support" target="_blank" rel="noreferrer noopener">visit our FAQ page.</a>

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What is a GIA Certificate?

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Your engagement ring is shipped in a high-end packaging containing: - A MY DIAMOND RING © velvet ring box - A white leater travel ring pouch - The diamond certificate of your diamond - Your original invoice Our package has the size of a shoebox and is shipped anonymously without any branding.

Your Order Includes

Is the shipment of my ring free and insured?
Yes. All shipments from My Diamond Ring are fully covered and insured for their full value during transit.
Can I return my ring?
Yes. If you are not satisfied with your purchase, you can return it within 30 days in its original, unworn condition for a full refund.
What if I get the wrong ring size?
My Diamond Ring offers one free ring size change on all diamond and engagement rings.
Are all your diamonds certified?
Yes. All our natural diamonds are GIA-certified, and our Lab-grown diamonds are IGI-certified.

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Enjoy our wide selection of handmade rings. Over 5000 GIA certified diamonds to choose from. Insured shipping and 100% Money-Back-Guarantee

My diamond ring

My Diamond Ring® | Official Site | Insured Shipping and Free Returns

Your ring is shipped alongside:
- A MY DIAMOND RING © velvet jewelry box
- A MY DIAMOND RING © travel jewelry pouch

Is the shipment of my package free and insured?
Yes. If you are not satisfied with your purchase, you can return your item within 30 days in its original unworn condition. You will be refunded in full.
Can I return my order?
Yes. If you are not satisfied with your purchase, you have 30 days to return it. You will be refunded in full.

FAQ's

Your ring is shipped alongside: 
- A MY DIAMOND RING © velvet jewelry box
- A MY DIAMOND RING © travel jewelry pouch

Is the shipment of my ring free and insured?
Yes, My Diamond Ring covers all shipping costs and always insures all shipped items for their full value during transit.
Can I return my ring?
Yes. If you are not satisfied with your purchase, you can return your item within 30 days in its original unworn condition. You will be refunded in full.
What if I get the wrong ring size?
My Diamond Ring offers one free ring size change on all wedding bands and memory rings.

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The Perfect Ring

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If you already know your partner's ring size in another country, please convert it using our <a href="https://assets.mydiamondring.com/Tabelle-DEENG.pdf" target="_blank" rel="noreferrer noopener">International Chart</a>.

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