✘ It is too unsafe to buy something as expensive as a diamond ring online.
When buying a diamond ring online, make sure that both a physical address and independent reviews can be found. Keep paying attention:
- Diamond certificates
- Right of return and exchange
- Price transparency
For more information on how you can be sure to complete a good diamond ring purchase, click here.
✘ A ring purchased online is impersonal.
A widespread concern is that a ring purchased online, which was not selected in a store, is an impersonal choice. However, the exact opposite is true: Online it is possible to personalize a ring from the design of the setting, to the diamond itself, to the engraving. Ring configurators make it possible for you to design a custom-made unique piece.
✘ What if I don't like the ring "in reality"?
It is easier to judge the effect of a ring "in real" in the shop. However, sophisticated product views online come very close to this: Here too, it is possible to view a design in 360° and, in some sense, in enlargement down to the smallest detail. Furthermore, a direct comparison between different gold colours and diamond sizes is possible.
If you want to be absolutely sure, some online jewellers offer to send you a 3D-printed model of your chosen ring. Often there is also the possibility to view the rings in a showroom and then order them online.
✘ I would prefer to be advised personally.
Competent advice on selection and purchase is particularly important to many customers. But a personal conversation is not only possible on site in a shop. Good online jewelers offer personal customer service via e-mail, telephone or chat - without automatic, standardized answers.
✘ What if I no longer need the ring or my fiancée doesn't like it?
The law on online trading stipulates that every order can be returned within 14 days. In addition, My Diamond Ring offers a 30-day return and exchange policy with a 100% money-back guarantee.
✘ What if the ring is too big or too small?
Finding the right ring size in advance is possible with or without the help of the future wearer. (This is how it works) But even if the ring does not fit, this is not a problem: Some online retailers offer a free change of ring size.
✘ It will spoil the surprise when my future fiancée accepts the parcel!
Online retailers for diamond rings are specialists in engagement rings. Therefore your order will usually arrive in a neutral shipping box. You can also coordinate with customer service to have your ring sent to an alternative address (e.g. to family members or friends).