Shipping information


Shipping details when ordering from My Diamond Ring

Free-of-charge and insured shipping

  • As soon as your ring has been crafted and controlled for highest quality by our expert team, it will be shipped to you.
  • Shipping costs are included in the price of your ring.
  • To make sure your order arrives safely, every parcel is insured until the time of delivery.
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Scope of supply

Your order will be shipped in the high-quality My Diamond Ring shipping box, which includes

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Shipping method

  • Within Austria, we will ship your order via EMS shipping (arrival on next day)
  • Outside of Austria, we will ship using FedEx, using the tariff International Economy

Delivery date

  • Your ring will arrive 1-3 days after shipping
  • If you would like your ring to arrive on a set date, please contact us.

Place of delivery

  • If you would like to change the delivery location after placing your order, please contact us.
  • For engagements, you may consider sending your ring to a close friend or relative – don't let the postman spoil the surprise!
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Return shipping

  • My Diamond Ring offers a 30 day return right with 100% money back guarantee. (A fee of 50€ will be charged in case your ring carries an engraving)
  • We kindly ask you to cover the costs for shipping from you to us.
  • My Diamond Ring will cover the shipping costs from us to you.

Please send your returns to:

My Diamond Ring by Schullin
Kohlmarkt 7
A - 1010 Wien

Further questions?

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